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The purchase of all digital products, videos, audio files, image files, ebooks, pdf downloads and online content is subject to the following terms and conditions. All customers are advised to review these terms and conditions carefully before making any purchase.

  • All digital products, videos, audio files, image files, ebooks, pdf downloads, resource material, videos and online content are subject to copyright protection. Each digital product, ebook, pdf download and online content sold is licensed to a single user for private use only. Customers are not allowed to copy, distribute, share and/or transfer the product/s (and/or their associated username/passwords) they purchased to any third party or person. In some cases, RALF GREGOR MUSIC may encrypt, force password and/or stamp license details (including customer name, address etc) on its digital products to ensure additional safety.

  • All transactions for purchase of intangible products, ebooks, pdf downloads, resource material, audio files, image files, videos and online content are made through payment gateways such as PayPal. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

  • In case you are not redirected back to our website after purchase or you do not receive an email from us with a link to the product of your purchase, you can immediately contact us with your transaction details, including the email ID through which the payment was made. We will revert back to you with your product details and download link as soon as possible.

  • All purchases made on http://www.ralfgregormusic.com/shop are non-refundable. Since the products made available here are intangible, we cannot accept any request for refunds. In the case where a purchase error is made please contact us via shop@ralfgregormusic.com  to discuss a resolution.

  • By placing an order on http://www.ralfgregormusic.com/shop , you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions.


All transfers conducted through  http://www.ralfgregormusic.com/shop are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.


Laurél Connect reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice.


As all of our products are digital they are deemed “used” after download or opening. This unfortunately means we have a strictly no refund policy in regards to dissatisfaction with product. We don’t guarantee any result, just general guidelines. Please contact shop@ralfgregormusic.com  to see how we can remedy to any technical problem you can meet with the file downloading.


All payment amounts are represented in EUR as this is the currency of our host country.


These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Germany.


Hamburg/Germany, March, 2018



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